Frequently Asked Questions

Why sell with Magpie?

De-clutter and realise the value of your once loved designer clothing, shoes and accessories.

We aim to provide an amazing service based on only the best customer care and communication. You can email or call us any time and we’ll respond within 24 hours.
We provide you with a unique customer number so that you can check on your own sales via the website at any time.

We pay you monthly for what has sold so far, unlike some other agencies that only pay when all items have sold.

We’re really experienced at pricing and selling the best designer labels.

We’re a UK Limited Company with years of experience.


How do you price items?

Each item is individually researched by our team of expert listers – we take into account original price paid, current similar items for sale, condition and desirability.

We know that we can achieve higher prices because of our reputation and the fantastic way in which we present your items.


Can we agree prices before I sell?

We’re happy to price for you – but if you would like to specify minimum prices for particularly special items or have us advise you on prices for those items we can do that too. Our aim is to make sure you are always in control of your sales.


How do I get my items to you?

We’ll collect for free by courier anywhere in the UK and confirm their arrival within 3 working days with a detailed list by email.

Courier collections can arranged from your work or home on any nomination weekday between 9am and 5.30pm.

Occasionally we can arrange an appointment to visit you in person. Please email


How long does it take?

We aim to start listing your items within 1 week and expect to sell them within 2-4 months. This can be faster or slower depending on the prices you wish to achieve.


How will I receive payment?

We pay you monthly on what has sold in the previous month so far – by bank transfer or by cheque. You receive a monthly sales report on what prices your items have achieved.


What sort of items will you sell for me?

We specialise in Men’s & Women’s runway designer labels like Chanel, Prada, Miu Miu, Gucci, and Hermes. Take a look at our website to see the full range of designers – or contact us direct at

Best sellers are handbags, dresses, coats, jackets and shoes. But sunglasses, watches, jewellery, belts, scarves, trousers and suits are also brilliant to sell.
We can even occasionally sell precious homewares, small furniture, paintings, stereo equipment or almost anything of value.